Shipping policy

DELIVERY AND SHIPPING; DAMAGED AND MISSING PRODUCTS

(a) Orders may take 5-7 business days for packing and processing prior to shipment. Orders are shipped Monday through Saturday during business hours. 

(b) Title and risk of loss pass to you upon our transfer of the products to the carrier. 

(c) We are not liable for shipping delays or errors once the Order is in the possession of the carrier.

(d) Orders will be shipped primarily through USPS. UPS may be chosen as a carrier for remote locations or large orders. Call toll-free; USPS at 1-800-275-8777 or UPS at (800) 742-5877 for issues with shipping delays or lost packages.

(e) Shipping and delivery dates are estimated and cannot be guaranteed.

(f) For Orders that are received with damaged or missing items, email us at support@terra-tech-co.com immediately for service (9:00 am – 5:00 pm MST, M – F).